A Welcoming Attitude

You can’t fake it – so don’t even try. And it happens before you speak a word. What is it? It’s your attitude about yourself.

It’s something that you’re broadcasting to others all the time and it influences how you will be perceived and received, for better or worse.

Just as your attitude about yourself, even more than your aptitude, influences your altitude with others. Your inner feelings of certainty, competence, and confidence (or the reverse) impact other people more than you might suspect.

Whether you love your job or hate it; distrust people or yourself; like people or like yourself, either way, these opinions or beliefs can definitely affect the way you are perceived by others at every interaction.

The message comes across through your posture, your eyes, your tone of voice, your manner, what you say and how you say it (or what leave unsaid), your general outlook on life and other less visible elements.

As most customers base their buying decisions on how they feel around you first and your company second, your attitude about yourself is a vital part of your job. Your first goal in selling anything is to get them to like you and trust you.

And here’s the punch line: How much people like and trust you, is directly proportional to how much you like and trust yourself.

There is a powerful element at work here, one can propel you to stellar heights or sabotage your best efforts at getting ahead: If you don’t like yourself, neither will they.

If they don’t like you or trust you, they will search out or invent reasons NOT to buy from you. So, if you’re not feeling that great about yourself today, what can you do? Here’s a couple of tips that you can do before you make your first sales call that can change how you are perceived.

dan-smiling-in-boise62First, just imagine that you have something to smile about and force yourself to smile, even for a few seconds. It’s may be a bit artificial at first, but soon you’ll find it’s easy to do without effort. Before long, you’ll find it’s contagious and you’ll find something to smile about.

Next, find something that you like about yourself, your job, your customers, your life, or anything at all.

It only takes a very slight change in your attitude to create an immense difference in the way others see you. A welcoming attitude will attract more attention, interest, business, income, and referrals from happy customers, and you’ll soon find yourself with lots to smile about. Try it. It’s easier than you think.


Daniel Jacobs, 2008


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